What happens after I reserve?+
We email you the next steps, usually within 24 hours, Nothing is charged on this page and you don't enter card details here. If you change your mind, you can simply ignore the email.
What is the difference between Virtual Business Address and Virtual Office?+
Both give you the same real commercial street address and a photo of every envelope. Virtual Business Address is the address and your mail: you pay $1.99 per piece when you ask us to open and scan a letter. Virtual Office includes everything in Virtual Business Address, plus 60 open-and-scans a month at no charge, and you can add a phone line, fax, voicemail, and meeting-room booking for $20 a month.
How does scanning work, and what does it cost?+
When mail arrives we photograph the envelope and email you. If you want to read it, ask us to open and scan it: $1.99 per piece on Virtual Business Address (no per-page fee), or included on Virtual Office (60 a month). If you use more than about 13 scans a month, Virtual Office costs less than Virtual Business Address 30 plus scans.
Whose mail can the address receive?+
Mail addressed to one business or trade name (LLC, Corp, or DBA), plus up to 6 individual recipient names. This is a mail service: it is not a registered agent service, and it does not register your business with the state. Phone, fax, and meeting-room booking are available on Virtual Office as a $20/mo add-on.
How soon can I start using my address?+
Your address is a real, staffed commercial building. Once your account is set up you can put it on your filings, your bank application, and your mail.
Are scanning, forwarding, storage, and shredding included, or charged separately?+
Shredding, a photo of every envelope, and free mail pickup are included on every plan, and junk mail doesn't count. Scanning depends on the plan: Virtual Office includes 60 incoming items a month with 60 scans included; Virtual Business Address 30 and 60 include 30 or 60 incoming items with open and scan at $1.99 per piece, only when you ask (no per-page fee). Forwarding is at carrier cost with no handling fee. No setup fee, no deposit.
Can I use the address to register my LLC or corporation?+
Yes. It's a real commercial street address you can use as your business address to register your company, apply for an EIN, and file with your state. One thing to know: every state also requires a registered agent with an address inside that state, and that's a different thing from your business address. We don't provide registered agent service, so you'll arrange that separately.
What if a bank or platform asks for extra proof of address?+
That's a common request. Tell us who's asking and what they need, and we'll let you know what we can provide to back up your application.
How is this different from a P.O. Box?+
A P.O. Box is just a box at the post office, and banks and state agencies generally require a physical street address instead — so a P.O. Box usually won't work for a business registration or a bank application. Our addresses are real commercial street addresses in staffed buildings, and USPS classifies them as commercial.
Will I be notified of important mail like IRS letters, state notices, and bank verification?+
Yes. When mail arrives we scan the envelope and email you, usually within 24 hours. From your dashboard you can open and scan it, forward it, or shred it — so you never miss a time-sensitive letter.
Is there a minimum term or cancellation fee?+
The monthly plan is month-to-month with no minimum term — cancel whenever you want, no penalty. Yearly plans run for the year you've paid for, so if you'd like to cancel one, just get in touch and we'll walk you through it.
Can I sign up from outside the US?+
Yes. save office is built for founders outside the US as well as US residents — you can sign up from anywhere, with no SSN, ITIN, or US visit required. Your mail is scanned online and can be forwarded worldwide.
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